Customer service contact details

Business and services

We sell paid adult vocational training: live AI coding workshops (in person in Singapore and online). Price is shown on each booking page (SGD). Lessons include a stated amount of AI tokens. We do not sell physical goods, K–12 tutoring, or financial / investment courses.

Checkout is on https://learn.lintlabs.org. Company site: https://lintlabs.org.

AI delivery retainers and 30-day POCs are billed under a signed quotation, not this page. This policy covers Learn course checkout only.

Customer service contact details

• Email: vas@lintware.com
• WhatsApp / phone: +65 8909 5259
• Enrolled students can also use Help on this site.

We reply on Singapore business days. For a booking change, include your name, email, and class time.

Refund policy

• Cancel 48 hours or more before the session start: full refund of the amount you paid, back to the original payment method (PayNow, Alipay, or other methods shown at checkout).
• Cancel less than 48 hours before start: we move you to another session with a free seat if one exists. If we cannot, we refund at our discretion.
• If we cancel or reschedule a session, you get a full refund or a free transfer — your choice.
• After a session has started, that lesson is not refunded.
• Duplicate or failed charges are refunded in full.
• Refunds go to the original payment method. Stripe refunds to Alipay are allowed up to 90 days after the payment. Bank or wallet posting can take a few business days.
• Referral or buddy credit used on the booking is returned to your Learn account, not as cash.

Cancellation policy

Email vas@lintware.com or WhatsApp +65 8909 5259 to cancel or move a booking. Say the class date and the email you paid with. We confirm by email. Seats are limited; a move depends on a free seat in the new session.

How to request a refund

Write to vas@lintware.com from the email on the booking. Include the session and, if you have it, the Stripe receipt. We aim to reply within two Singapore business days and to send approved refunds within ten.